1. Project Consultation

Our process begins with a detailed free consultation, where we listen to your specific needs and product details. It is typically conducted via a phone call or Zoom meeting. This is your chance to tell us exactly what you envision. During this stage, we’ll ask key questions to ensure we fully understand your project, including:

• Animation Type: What type of animation are you looking for (e.g., product walkthrough, 360-degree rotation, feature highlights…)?
• Duration: How long should the animation be?
• Deadline: When do you need the animation to be completed?
• Style Preferences: Are there any specific visual styles, colors, lighting, or backgrounds you want?
• Intended Use: Where will the animation be used (social media, TV ads, website)?
• Additional Requests: Do you need sound design, added text or other special effects?
• Refrence: Do you have any references or examples to guide the project

2. Proposal and Pricing

Once we have a clear understanding of your animation needs, we’ll assess the scope of the project and provide you with a detailed proposal. At Unique Unboxing, we tailor our pricing based on the complexity of the animation, its length, and any additional features required.

Down Payment: Every animation is unique, so we provide custom quotes to ensure you get the best value for your project. A 50% deposit is required to secure your project and begin work, with the remaining balance due upon final delivery.

3. Storyboarding and Pre-Visualization

Before we begin animating, we create a storyboard to map out the flow of your 3D product animation. This step ensures that every movement, camera angle, and transition is planned before production starts.

During this phase, we outline:

• Key scenes – The sequence of steps that will showcase your product.
• Camera angles & motion – How the product will be framed and moved.
• Lighting & visual effects – Ensuring a polished and realistic presentation.
• Callouts & on-screen text – Highlighting product features effectively.

This process helps bring your vision to life while providing a clear preview before full animation begins. It also allows for early feedback and refinements, ensuring a smooth workflow from concept to final delivery.

4. Animation Creation & Revision

Once the storyboard is approved, we move into the animation phase, where we bring your product to life with high-quality 3D visuals, realistic movements, and dynamic effects.

• You’ll receive an initial draft of the animation to review.
• We include up to 2-3 rounds of revisions to ensure the final animation aligns with your vision.
• Minor adjustments, such as tweaks to lighting, camera angles, or small refinements, are included in the revision process.
• Major changes (such as completely restructuring the animation or introducing new elements) may require additional costs.

5. Final Delivery & Payment

Once the animation is approved, we finalize the high-resolution version in your preferred format, ready for use in marketing, e-commerce, or presentations.

• The remaining 50% balance is due upon final delivery.
• We ensure all files are optimized for your intended platform.

6. Cancellation Policy

We understand that projects can change, and we aim to keep things fair for both parties. Here’s how we handle cancellations:

• If a project is canceled before production begins, the deposit is fully refundable.
• If canceled after animation work has started but before the first draft is delivered, the 50% deposit is non-refundable to cover time and resources spent.
• If canceled after the first draft is submitted, additional fees may apply depending on the work completed.
• Once the final animation is delivered and approved, the full payment is non-refundable.

We encourage open communication throughout the project—if adjustments to the timeline are needed, just let us know!

7. Reservation of Rights for Photo and Video Materials

We may use portions of the animations we create for promotional purposes on our website and social media. By using our services, you agree to this. However, if you have any concerns or specific preferences regarding this, we’re happy to discuss them during the consultation.

8. Reservation of Rights for Photo and Video Materials

As part of our service, Unique Unboxing may use photos and videos created for clients for promotional purposes, including sharing on social media or showcasing them on our website. By engaging with our services, clients agree to the use of these materials to help demonstrate the quality and creativity of our work.

However, if you have specific preferences or concerns regarding the use of these images or videos, please feel free to discuss them with us during the consultation phase. We’re committed to respecting your wishes.